White Glove Delivery (7-14 Business Days): White Glove Delivery is a special, safest service for large and overweight items. This service is a fully insured type of shipping that includes delivery to your chosen room. Upon delivery, the delivery men will unload, uncrate, unpack, and deliver the product to your room of choice on the first floor so you can inspect the merchandise. Most of the packing materials will be collected and removed (Debris removal service is not available in all areas). Please note that this service cannot be completed if the unit does not fit through the door. Additional fees will be applied if the doors must be taken off of the hinges. Additional charges may apply for deliveries past the first floor (There will be a $25 per floor charge for any item being delivered to past the first floor). This service does not include installation. Installation services are sold separately. For additional delivery services and installation questions, please call our sales department at 800-299-9470 option 1. This service may not be available in some remote or rural areas. Read what to expect below. Delivery company will call you to provide you with the date and time for the delivery, they will give a 4-6 hour window for the delivery date and time. Transportation directly from our warehouse to your location Courtesy call 1 Hour before delivery Equipment to safely lower Product from the truck to the ground Comprehensive Physical Inspection Form Position of the item in the home according to homeowner's specifications Removal of product from Packing Materials Removal of packaging, subject to your request Leave your location free of damages Please Note: This service is only available if the unit fits through the door. If the door needs to be removed, an additional fee will be incurred. Delivery service for white glove orders are positioned in the home according to homeowner's specifications given upon ordering. An additional fee is incurred for each floor after the first floor ( $25 per a floor).If you have stairs, and forgot to add them to the invoice, and the driver has not yet delivered the package, you can still call and have them added. The same goes for if any hinges must be removed due to the product not fitting through a door. Expedited Shipping is available upon request. To request expedited shipping(3 Days, 2nd Day or Next Day Delivery), please contact our sales department at 800-299-9470 option 1. For More Information about our Shipping Policy, click here.